Warranty / Returns
TechProducts360.com offers a limited product lifetime warranty for Bags, Impact 360 Shields, and Impact Shields for the original end purchaser. Coverage specifically covers products that are sewn and designed to carry and hold multiple device types. Our warranty applies to the original purchaser and guarantees that our Bags and Shields are free from defect in materials and workmanship. If, after inspection, we find that the product is defective, we will repair or replace it without charge. Customer can contact TechProducts360.com for a refund within 30 days of purchase as long as the product is in the original packaging and not used with valid receipt. TechProducts360.com reserves the right to repair or replace with the same or similar product that is current to our line. The warranty is non-transferable. Coverage terminates when the original purchaser sells or otherwise transfers the product. This limited warranty does not cover products purchased from 3rd party sellers on online sales auction sites. Online sales auction confirmations are not accepted for warranty verification.
Our return policy lasts 30 days. We can’t offer you a refund or exchange after 30 days of your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We require a receipt or proof of purchase for returns.
What Is Not Covered
- Normal wear and tear of Product use
- Misuse, lack of care, mishandling, accident, abuse, or other abnormal use
- Use of the Product other than for its intended purpose
- Damage caused by improper or unauthorized repair or maintenance
- Product that has been modified or altered
- Any product that is not manufactured by TechProducts360.com (including, without limitation, any non-TechProducts360.com product that is used in connection with the Product) is not accepted for warranty verification.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still haven’t received your refund, please contact us at Info@TechProducts360.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@TechProducts360.com and send your item to: 105 Gateway Dr. North Sioux City, SD 57049
To return your product, you should mail your product to: 105 Gateway Dr. North Sioux City, SD 57049
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Start your return now
If you have an account, click here to start your return.
If your purchased your item as a guest, click here to start your return.